FAQ

When is Big Horse Feed and Mercantile open?

Monday-Friday (8am – 6pm)

Saturday (8am – 5pm)

Sunday (9am – 1pm)

 

 Is Big Horse open 365 days a year?

Big Horse Feed is open nearly every day of the year for our customers’ convenience! The only days our doors are closed include New Years, Easter, Thanksgiving, Christmas Eve, and Christmas!

 

 How Can I Contact Big Horse Feed?

 We’d sure love to hear from you! You can reach us by phone at (951) 676-2544 or by email at general@bighorsefeed.com.

 

 How fast will you ship an item?

 We want you to enjoy your package as soon as possible! Most customers can expect to see their in-stock items within 5-10 business days. We ship all order 24-48 hours after your order has been received. Click here for more information.

 

What’s the return policy on items?

 Big Horse Feed and Mercantile offers store credit only with receipt, on all in store purchases. Big Horse Feed online orders will receive a full refund. Items must be returned in new condition with tags and packaging in place. Used or broken items after usage will not be accepted. Click here for more information.

 

I bought something from your website. Can I return it to your store?.

Yes, you may bring back any item purchased online to our store for return.